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Is Lloyds alone in replacing UK IT contractors with Indian workers?


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Accept this painful truth and learn to do something that requires either your unique personality (teaching, comedian, dealmaker, relationship manager), physical presence (policeman, hairdresser, waiter) or be very, very good at what you do.  Read all comments »

Lloyds TSB seems to have grasped the nettle when it comes to offshoring IT roles, to the extent that it's actually bringing Indian technology contractors to the UK at the expense of local roles. Understandably, it's incurred the wrath of the unions, but it is really that unique?

Last week, it emerged that Lloyds was introducing a blanket 15% rate cut for its UK IT contractors, and now the Lloyds TSB Group Union has exposed the "outrageous" practice of bringing in tech Indian workers at a lower rate.

Mark Brown, assistant general secretary, says: "Not content with offshoring 4,500 jobs, the bank is now flying in hundreds of Indian staff to work in the UK and take the jobs of UK-based staff."

The union claims Lloyds is the only major employer to do this, but that might not be strictly true even if most firms aren't quite as overt.

As Nigel Roxburgh, research director at the National Outsourcing Association says, it's fairly common practice that once UK roles have been handed to an offshored service provider for the firm to then fly over Indian workers to the UK, often at a lower rate.

"I'd be highly surprised if no other bank was employing the same practice," he says.

He says the saving is still "significant" with the daily rate often being as much as 50% lower for an Indian worker compared to a UK counterpart.

RBS, for example, has a contract with Infosys Technologies of Bangalore and in March it was reported the firm was carrying out IT functions in Scotland for the bank. UK contractors feared this was a precursor to more outsourcing.

After a brief hiatus, offshoring appears to have picked up pace again anyway. UBS  is said to be pondering moving 4,000 positions to India over the next two years.

 

 

COMMENTS

midgley,  Thu 16 Jul 09

Lloyds is a charity, oh yes it is, you have a short memory. I seem to remember coming cap in hand to the general public. Now they (and the rest of the banks) thank you, by charging exhorbitant rates for loans, even when the base rate is 0.5% and paying nothing on savings. So you lend them money, and  the banks pay that money bank by stiffing you again. Nice work if you can get it. To add insult to injury, LBG is giving jobs away outside of the UK, in direct contravention to the governements assertions. To all who say this is just good business, well, when it's all outsourced and we're all either on the dole, and or in much lower paid jobs, how is this going to effect the macro economy, and hence how much tax you'll will have to pay? Madness, pure madness.

In addition to this, where do you think the good workers in places like India go, yep, the UK, USA etc, where they charge exactly what us onshorers charge, and what do you think is left in India, that's right, the dross!

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emidgley,  Fri 24 Jul 09

All front office financial trading should be outsourced, these guys are way overpaid, and have amply proved they are useless. They need to upskill, and downshift their expectations, most, probably have no relevant qualifiactions, and must expect a much lower quality of life in the future, especially if you don't speak canonese. God, the crap some people talk.

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