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Is Lloyds alone in replacing UK IT contractors with Indian workers?


COMMENTS

Accept this painful truth and learn to do something that requires either your unique personality (teaching, comedian, dealmaker, relationship manager), physical presence (policeman, hairdresser, waiter) or be very, very good at what you do.  Read all comments »

Lloyds TSB seems to have grasped the nettle when it comes to offshoring IT roles, to the extent that it's actually bringing Indian technology contractors to the UK at the expense of local roles. Understandably, it's incurred the wrath of the unions, but it is really that unique?

Last week, it emerged that Lloyds was introducing a blanket 15% rate cut for its UK IT contractors, and now the Lloyds TSB Group Union has exposed the "outrageous" practice of bringing in tech Indian workers at a lower rate.

Mark Brown, assistant general secretary, says: "Not content with offshoring 4,500 jobs, the bank is now flying in hundreds of Indian staff to work in the UK and take the jobs of UK-based staff."

The union claims Lloyds is the only major employer to do this, but that might not be strictly true even if most firms aren't quite as overt.

As Nigel Roxburgh, research director at the National Outsourcing Association says, it's fairly common practice that once UK roles have been handed to an offshored service provider for the firm to then fly over Indian workers to the UK, often at a lower rate.

"I'd be highly surprised if no other bank was employing the same practice," he says.

He says the saving is still "significant" with the daily rate often being as much as 50% lower for an Indian worker compared to a UK counterpart.

RBS, for example, has a contract with Infosys Technologies of Bangalore and in March it was reported the firm was carrying out IT functions in Scotland for the bank. UK contractors feared this was a precursor to more outsourcing.

After a brief hiatus, offshoring appears to have picked up pace again anyway. UBS  is said to be pondering moving 4,000 positions to India over the next two years.

 

 

COMMENTS

Beenthere, Debt / Fixed Income,  Fri 03 Jul 09

In the case of RBS, it is a good idea to outsource to India. IT function at RBS is singularly useless.

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NOT Eating, Research,  Fri 03 Jul 09

Very simple move your account to another bank. Lloyds has been always unethical anyway. Let then collapse in 6-9 months without customers using the 6 levels of indirection rule.

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tony lees, Accounting & Finance,  Fri 03 Jul 09

I have to say that the lies permutate, The Inidan contractors are stealing UK jobs full stop. What is worse is that the UK gov "British jobs for British workers" is granting visa entry for these people without any checks on the "QUALIFICATIONS" stated or even experience. What is the biggest lie is the cost. When you have had TATA etc for sometime doing your IT work you will realise how much it costs to fix the absolute mess created. The banks ignore completely security and flout like ignorant armpits the Data Protection Act. What becomes the worst case scenario in two years when the bank is on the brink of collapse will be NO TAX PAYERS MONEY BECAUSE NO JOBS NO TAXPAYERS WORK IT OUT YOU DUMB "NO PROTECTIONISM IDIOTS"

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amiexo,  Fri 03 Jul 09

A classic example of how some positive effects Asian countries could have comparatively.. back office jobs start shifting towards countries like India, China, Philippines and East Europe

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ADilbert, Information Technology,  Fri 03 Jul 09

There are 40000  - 60000  people on ICT visas currently in the UK. To get a ICT visa the skill must be unavailable in the EU (not just the UK). There are 440 million people in the EU.  I don't think it will take Sherlock Holmes to figure out that Lloyds are not the only ones at it and that the whole scheme is massively abused.

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Andy H, Accounting & Finance,  Sat 04 Jul 09

Offshoring for cheap labour is the 21st century equivalent to slavery. Taking one culture and saying they don't deserve to be paid as much as another because their econemy is less developed is offensive. The only reason they are cheaper is because they don't have th3 same legislation to protect their rights, no social welfare, no nhs, no green power etc etc. Exploitation pure and simple.

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Kloot, Capital Markets,  Sat 04 Jul 09

1) Lloyds isn't a charity.
2) If your job can be replaced by an Indian without qualifications maybe it wasn't that good a job in the first place.
3) Look at the shoes you're wearing: are they £180 brogues handmade in Northampton? Or are perfectly adequate £50 Oxfords made somewhere in the Far East? British IT jobs for British IT contractors but not shoemakers.

The bottom line is unless your job requires taking a client to lunch it should be done by a computer or a bright young thing in India. Accept this painful truth and learn to do something that requires either your unique personality (teaching, comedian, dealmaker, relationship manager), physical presence (policeman, hairdresser, waiter) or be very, very good at what you do.

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Sticks, Debt / Fixed Income,  Sat 04 Jul 09

Everyone is protecting their workers e.g Germany and France.
Its only our U.K govt that does not give a damn. The downfall of our great country has already begun (by the way, I am an asian born and bred in the U.k).

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David, Consultancy,  Sun 05 Jul 09

This is fair play. If Lloyds can find a cheaper option than using UK contractors, then good on them.
Too many UK contractors have been earning too much money for far too long. This is exactly what the UK economy needs.

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JumboJet, Information Technology,  Sun 05 Jul 09

Does not work that way mates...What had Britishers done in 16th and 17th centuries in Far East countries..Ask yourselves...was never right...Now it is other way around and it starts hurting you...upskil and upgrade yourselves is the only way...Kudos to LLyods..

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